2026 — Now
iKhokha
Product Designer
Designing user-centred outcomes across the product — and building sustainable, reliable AI practice into how the team works.
Hi, I’m Tawanda.
Designer + builder.
I lead design teams toward user-centred outcomes — and pioneer sustainable, reliable ways for designers to work with AI. Currently at iKhokha.
Worked with
- iKhokha
- MTN
- Kandua
- Civicus
- Agile Routes
- University of Pretoria
- Wits
The journey — product design
From CS foundations to leading design.
iKhokha
Mar — May 2026
iKhokha
Interim Head of Design
Steered the design function — strategy, rituals and direction through a transition.
2022 — 2026
iKhokha
Product Designer
Designed and tested dashboard features that help merchants grow.
2022
HELM
Senior UX Designer
Made the Business Self-Service Portal genuinely usable, end to end.
2020 — 2021
HELM
Service Designer
Mapped the self-service journeys across the whole experience.
2020
Civicus
UX Designer
17 interviews → personas → a co-created member comms platform.
2018 — 2020
Kandua
UX Designer
Solo-designed “Standard Services” — flows for customers and providers.
2015 — 2017
University of Pretoria
BSc Computer Science
Where the building started — foundations I still prototype with.
Selected work
About
Day to day, I lead and coordinate design teams to deliver user-centred outcomes — and build the sustainable, reliable AI practices the team runs on.
Six years across fintech, telecoms and marketplaces. Still hands-on when it counts — I prototype in code when Figma starts lying.
Off the clock, I’m a tinkerer. I build small tools for my own problems — it keeps me close to the craft, and honest about what AI can actually do.
Toolkit — working with AI
The kit I reach for — and the practices I bring to a team learning to work with AI, sustainably.
Off hours — the workbench
Small tools for real problems.
Design AI Weekly
Shipping weeklyA weekly newsletter on design & AI — what I’m reading, building and stealing each week.
Writing · Newsletter ↗
Phrase Duel
In daily useA language-learning app built for two — my wife and I, learning head to head.
AI · Learning ↗
Vanta Studio
OpenMy independent design agency — brand, product and AI prototyping for small teams.
Studio · Agency ↗
Contact
tmutambwe@gmail.com